Archive for the ‘Uncategorized’ Category

As SERPs Get More Complicated, Focus on Relevant Elements

Monday, March 8th, 2010 by Chris Crum
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At SES Chicago last year, Yahoo VP of Consumer Products, Larry Cornett suggested that blended search results bring businesses a broader range of SEO opportunities, a chance to take control of their brand, and a potential increase in qualified clicks. While these blended results can tend to divert users away from organic listings, as SEO Dave Naylor pointed out at that same conference, Cornett does have a point.

Blended search results offer ways to get to the front page of search results beyond just the highly more competitive organic rankings. Sites have opportunities to show up for:

- real-time results
- news results
- image results
- video results
- shopping results
- local results (customers don’t even need to go to your site in some cases)

At the recent Online Marketing Summit in San Diego, WebProNews spoke with Conductor CEO Seth Besmertnik, who says companies should still build a foundation in organic rankings before trying to conquer other areas:

tips for image search optimization, for example. Here are some for video. Here are some for real-time search. Here are some for news search.

Back to Cornett’s point about qualified clicks – focus on what makes the most sense for your site. Is focusing on real-time search worth your time? With Google, at least, even if you show up here, your presence will quickly give way to the next in line, and you will be off the page momentarily (although there still may be times when it makes sense to be seen here).

If you don’t have quality video content, video search optimization is not bound to be a very practical use of you time. However, if you do have some good stuff, perhaps you should be heavily focused in this area. I think you get the point.

Of course there are plenty of other factors of today’s search results page that drive users away from the "ten blue links" of organic results. It’s not just the blended search elements discussed above. You’ve also got search suggestions, related search links, location, mobile use, paid listings, search options, and various other elements of the user experience that compete for user attention. This is one reason why the lines between search marketing and other types of marketing continue to blur (consider that users of Google or Yahoo can customize their home pages to accomodate many of their favorite sites, making those just a click away).

Still, that foundation in natural search that Besmertnik mentioned is definitely a big part of the overall picture. I suggest taking advantage of your listings here, and maximizing those, regardless of how well you rank. Things like site links and breadcrumbs come to mind.

Site Speed Tips for When Google Uses That as a Ranking Factor

Sunday, March 7th, 2010 by Chris Crum
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Last year, Google’s Matt Cutts dropped the bomb (to put it in the exaggerated tone that many took the news in), that Google was considering taking site speed into consideration as one of many potential ranking factors for search results.

Is your site’s performance up to snuff? Comment here.

This of course freaked a lot of people out, but as Matt and Google as a whole has maintained, this would not trump relevance. It would be taken more into consideration when there are two sites of relatively equal relevance, but one site loads faster and delivers a better user experience. Matt reiterated this point in an interview we did with him this week at SMX.

WebProNews also chatted with Maile Ohye, Senior Developer Programs Engineer for Google at SMX, about website performance (speed), how that pertains to search rankings and the user experience, and some tips for making sure your site is up to speed, so to speak.

Stream videos at Ustream

As far as site speed as a ranking factor, Ohye pretty much makes the same point as Cutts, and it’s probably not going to be something where all of a sudden all of the faster sites are ranking better and the slower ones are doing worse. But it does enhance the user experience, and she refers to a study that found that an optimized site actually increased conversions by 16%. So if you’re not optimizing your site’s performance for Google, maybe that’s a good enough reason on its own.

Watch the video to get some specific advice regarding some simple adjustments you can make to your site that can make a big difference.

If you’re one of those freaking out about getting your site performance optimized, you may feel better after hearing what she has to say, and realize that it might not be as big a deal as you thought.

By the way, Cutts also mentioned that the speed thing is completly independent of Caffeine.

Do you think site performance is a manageable attribute of your search engine marketing strategy? Discuss here.

SEO and Social Media Matter for Press Coverage

Saturday, March 6th, 2010 by Chris Crum
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When businesses think about search and social media, a great deal of the time, they are thinking about traffic, customer engagement, and brand awareness. While these are all good things to consider, there may be more to that last one that you have spent much time thinking about.

Brand awareness goes beyond just having a random customer find your site in a set of search results or through a link from their Facebook news feed. Have you considered how channels like search and social media are used by media outlets and journalists? The fact of the matter is that journalists and bloggers alike utilize both to a great extent while covering their beats.

Do you take press coverage into consideration? Comment here.

Search and social both play significant roles in PR. This is a topic that WebProNews recently discussed with TopRank Online Marketing CEO Lee Odden. Odden calls journalists customers, and in many ways they should be treated as such when it comes to getting your product or site in front of their eyeballs.

Odden says to look at what it is you can do as a marketer to make it easier for the journalist to do their job. Optimize your content for what a journalist is looking for. This is one way you can potentially increase your media coverage, which can obviously increase brand awareness.

Odden makes a great point online journalists often having tighter deadlines, and turning to blogs and social networks for sources and quotes. For example, the real-time nature of a Twitter search might be just what a journalist or blogger need to find someone who’s talking about the subject they’re writing about, at nearly the moment they’re looking for it.

For that matter, Google’s real-time search can help for the same reason, and most journalists and bloggers frequently use Google to search for what they’re looking for. If what they’re looking for happens to be related to a newsy topic, they just might see Google’s real-time results literally before anything else. If that topic happens to be related to something you’re talking about, you just might end up in those results too. Google is also indexing updates from Facebook Pages here now, by the way.

The point is, if you are looking for increased media coverage, there are ways to increase your chances of getting in front of the right people, and it is certainly not limited to real-time search. Sometimes journalists/bloggers will simply tap their contacts within their social networks (or email of course) to find sources. This is as good a reason as any to engage in social media on a regular basis and network with lots of relevant people.

If attracting media attention is what you’re after, consider these five tips I offered in a SmallBusinessNewz article last year:

1. Do something that’s different – Simply do something that makes you stand out: something that gets people talking. If it creates enough buzz, the media coverage will likely follow.

2. Look for niche publications – the more niche the publication, the more likely they probably are to cover you.

3. Personalize your message – When you’re writing an email to a publication to talk about your business, for example, personalize the message for the specific person you’re contacting, so they know it’s not just a manufactured piece that you’re sending all over the web. Journalists like exclusivity.

4. Find multiple contacts – If you can find more than one contact for a particular publication, it may be wise to send your story pitch to them. This will increase the potential visibility among the publication’s staff.

5. Provide plenty of details – When sending such a pitch, it’s a good idea to include as many details about the product/story as possible. The more details available, the less research is required, and time is more valuable than ever, especially for a journalist.

Another piece of advice I would give is to not let your press center hold back your marketing opportunities. I’ve seen a lot of companies fail to keep their own press centers up to date with the latest news, even as big announcements are made, and even if they have issued press releases. Often times, these releases won’t even be available on the site until later. If you want to increase your chances of more media coverage, you should always have your latest news readily available in your press center, or via your blog – wherever you make announcements. And always provide contact info.

Share your tips for increasing press coverage.

Liveblogging: The State Of The Search Union (Google, Yahoo & Experts)

Thursday, March 4th, 2010 by Chris Crum
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Watch the Keynote live at live.webpronews.com.

At SMX West in Santa Clara, the State of the Search Union keynote is taking place today. It’s moderated by Chris Sherman, Executive Editor of Search Engine Land, and features SEL Contributing Editor Vanessa Fox, Google Analytics Evangelist Avinash Kaushik, Yahoo Director of Search Marketing David Roth, and Misty Locke, President, Range Online Media and Chief Strategy Officer of iProspect. The official description for this keynote says:

We’ve just come through the most turbulent period in history for search marketers. Economic disruption, massive algorithm updates, the disappearance of a major player through consolidation with one of its former competitors… these events and others have reshaped the search landscape, creating both challenges and opportunities for search marketers. On this panel we’ve assembled some of the sharpest minds in search to discuss where things stand and where we’re going – you won’t want to miss the insights and recommendations from this group of super-savvy panelists.

I will liveblog the event below, when it starts 9:00am Pacific/12:00pm Eastern (please forgive typos):

Liveblogging starts:

12:00 EST: should be starting anytime now…

12:03 People are taking the stage…getting set up with audio…

12:04 Sherman: An interesting year in search. Often not a whole lot has happened, usually just Google, Google, Google. IN the past year, we’ve seen more radical change than in the past 15 years or so. no sign of change letting up…

12:05: A few questions: key question: when we were here last year, we were in the early stages of an economic meltdown…everybody uncertain….what’s going to happen…search itself was still relatively young/ what was going to happen to industry? so now, how are we doing? 

Sound problems…dave says as a search marketer, it gave oppotunities to show stuff and shift strategies. support business goals/shipping landscape. maybe used to optimize for ROI now different metric…shift back to SEO. not just paid side.

Misty: ecommerce still did well in some areas. some clients due to search, record breaking months at times. even in downturn. some marketers utilizing different techniques, driving revenue, and reoccurring customer loyalty. combined search with other marketing channels…flexible companies saw growth.

12:09: Vanessa: Super bowl – with pepsi, they decided to spend their money on social. interesing that some companies think online is a better way to go… one thing from super bowl ads…so many large brands seem to only just now understand that search is important. across the board, it was better than last year as far as big brands in search during super bowl. a lot of work left though.

12:10 Avinash:  emboss your brand on somebody’s brain (branding)..search can do this. at the end of the day. when people want to run a branding campaign…..what do you want out of it? one night stand? long term relationshiP? depending on what you want? search is a massively effective way to get to the right kind of people..

12:13: Microsoft/yahoo deal: Dave: since we got regulatory approval, the integration is on. huge project. lot of resources from both companies. proof will be in the pudding. advertisers start to migrate…i’m yahoo the advertiser. we’re going to continue to innovate around the customer experinece around search. products tah live outside of the index….

12:14 Sherman: anomisity? integration with cultures? Dave: just beginning. large amoutn of resources at yahoo to be moved over and work with MS. will be a portion of yahoo that stays at yahoo. a lot remains to be seen. clearance still to new…people hard at work. everybody on the project understands that this is critical. it absoultely MUST work.

12:15: Misty: clients excited about deal. allows viable number 2. may not drastically change how they upload campaigns, but it does allow to shift focus stategy for bing….60/40 time split between google and bing…excited about volume…reach….

12:16: some changes in showing results will open up some new ways to utilize Bing to advertise. new customers…cashback is a big driver. marketers in geneal have been slow to adopt….

12:17: Sherman: 2 major players: shrinking? couple of giants? no 2 strong players. market growing. Avinash: competition is a good thing. gets everybody to innovate. important to realize…prudent to have portfolio strategy with acquistions. think about content network, youtube ,search, doubleclick. poeple get far too obsessed between microsoft, yahoo, and google. you should have already had a very effective strategy across all search engines.

12:18: Avinash says a blog post of his got way more traffic from bing for the word analytics than google.

12:19: You will find new customers and use dollars more effectively with the portfolio strategy.

12:19 Vanessa: waiting to see how things shake out with integration. searchmonkey? boss? waiting to see how it works out…yahoo did try to make a play for innovation. don’t know how much they’ll be motiviated.. it will be great if they do. reserving judgment.

12:20 Vanessa: hopefully we won’t lose all the yahooness.

12:21: Caffeine: rolled out after holidays? no. still just one data center. sherman talking to vanessa: what impact is caffeine going to have on SEO? is Google going to continue in spirit it always has to provide tools/insight…Vanessa: changes – social, real-time,local, etc. things will ramp up more and more. caffeine specifically. i don’t know it’s going to impact seo that much. just back-end. on their side, a better way to crawl the web. their hope is just to do it better. that’s a benefit for site owners. it’s not a rankings impact, except in more of an indirect way. i don’t think from an SEO perspective, there’s much you need to do. I hoep they  keep reaching out. when i was there i loved being able to go out and see what people needed. don’t see a reason why they would stop doing that. they have kept doing it. 

Avinash: if every googler woke up and for the entire day, they would answer questions for webmaster, it wouldn’t answre all questions. how can we help people at scale? webmaster tools. a number of tools thag google puts out. just a few more releases for wm tools over the last six months. you’ll continue to see google keep puting out tools that allow this kind of self help at scale. help you make better decisions with search data. orgasmic about amount of data google has put out there in terms of your ability to make better decisions. love access you have to google’s organic search data….insights for search, ad planer….etc.
 
12:26 with google ad planner you can look at certain demographics and sell to them, but who have done a particular search….target with very relevant display ads using search data. we’ll continue to put tools like this in your hands.

12:27 Sherman: back to dave on microsoft/yahoo: Dave: yahoo’s staying committed in search. in sales side, very experienced in search and display. maintain high touch with big customers. small businesses and self service customers more directly managed on microsoft side.

The goal is to work on the acenter platform and make it the platform of choice on microsoft as well as yahoo.

12:29 Sherman: Yahoo search in dna? Dave: rich data from search, now idea is what can we do with the data we have and the assets to create a better ad for the consumer…behavioral, targeting, etc. teams of people focused on new ad products…

12:30: Sherman: social media – replacing search as the way people interact on the web? i don’t see it, but Facebook has huge stats. what’s happenign with that and what can search marketers do? Vanessa: reporter last week said search is so old news, so why still do search? she said people are still searching and they’re searching more and more. and thy’re going to keep doing so. doesn’t mean don’t think about social media, but it’s about audience. it’s not an either/or thing. misty agrees.

12:32 MIsty: with social you can do traditional things outside of search. boundaries are dissolving between different marketing strategies…

12:33: Misty: social/real-time can drive search volume. marketers will find new ways…it’s a new beginning for search.

12:34: Dave: big companies look for search marketers for expertise in this. Avinash: media loves all stories, facebook/google/twitter/…world’s is all about one thing or the other ….video killed the radio star…it’s not like that here.  once said twitter was the dumbest thing on earth….now he uses it and thinks its the coolest thing since sliced bread.  important to realize that as you think about different elements, you use them for what they’re good at. the worst strategy is the tv strategy…to shout at peopl…thats why most big brands have pathetic number of followers…they’re not having conversations like danny sullivan.

12:36: Sherman: Managing info overload? how to make advertising legitimate business? will search be absorbed? siloing? Avinash: what we do today is try to influence people….there are many ways now to do that…one emerging way is to have these conversatiosn (is it going to survive)….single greatest reason for google’s success is relevance……….advertisers (madmen style)…that way is dead.

12:37: Avinash: when i work with some of the largest companies….the small ones will use search to get people to raise money, brand awareness…very broad range…Dave: Siloing? exactly the opposite. social media is finally…we used to talk about the promise of engaging with a consumer. social media is the first channels that’s accomplished this. it’s forcing the breaking down of the silos. who should own social media in your organziaton? Who owns the paper in you organization? It’s breaking down the silos.

Misty: everybody wants to own a piece of that because it can be so influential. PR, marketing, brands, search all involved. all can communicate more effectively. in the end we’ll win, because w’re tapping into what the consumer is truly looking for. customers can tell stories for us…make the pieces of our brand that they love more accessible to them…

12:41 Vanessa: we have to go the opposite way of silos. If you think about the data side, if all the areas of marketing can share data, there’s going to be so much more engagment…

12:42: Sherman, people are engaging and being social…but we’re still in the young, naive days in terms of black hat use…unethical marketers using data? What’s gonna happen if gov. steps in and says privacy is an issues…we don’t understand the issues, but will legislate it anyway:

12:43: Misty: thanks the gov. for paying attention to privacy (over healthcare,etc.). Avinash: talks about spam comments in egyptian tombs….spam has been a problem for a very long time and will continue to be…just try to use intelligent ways to surpress it as much as possible and provide incentives to do the right thing.

12:44: Misty: yes there will always be spam….marketers are always going to find a way to use/exploit media…years ago it was different people screaming "you’re a black hat"…now it’s the users who are policing the good/bad. consumers can sniff out the authenticity. the hard part is being so authentic that you don’t get called out by the consumer…

12:46: Dave: regulaton – a fair degree of risk…double edged sword. potential to do unehtical and criminal things. ….mentions recent product from Google that raised privacy concerns (doesn’t blame google necessarily)…not enough understanding in regulation to deal with it….some degree may be needed, but capitol hill’s understanding of the internet is frightening…..education is required…. fears that legislators aren’t up to speed.

12:48: Sherman:  shift from US perspecitve to global. what is the opportunity for search marketers to go global, and how do you deal with restictions in other countries like China…..Vanessa: you’ve always had to understand your audience whree they are. it’s not just about geography/translating…understanding the culture. government stuff is a whole other set of issues…starts with understanding the market before you go into it.

12:49: Avinash: there tend to be very sophisticated marketers in other countries. those that are doing web are sophisticated….just not enough of them. many countries extrememly young. opportunities in these countries…like vanessa’s point…you have to truly engage and understand the market. Misty: some other countries are doing more cool and unique things in social….

12:52:  Dave: a lot to be learned from other countries. some are leapfrogging…some not even using email, but going straight to Facebook, etc.

12:52: Mobile is here, but maybe it’s not what we thought it was gonna be….we’re about to see things change very drastically…iphone was a game changer…heading very quickly in a direction we didn’t anticipate a few years ago…

12:53 sherman: changes for search marketers? Avinash: story about being with his kids wanting to see something and using his nexus one….used google search and transcribed what he said through voice search, used location, gave him driving directions fast….i wonder as SEOs/marketers, if we’ve thought of this as the use case. sites optimized so they can do these things….for their business….not just on google….i really think…i have to rethink my search strategy…not even a fragment of marketers in search business are thinking about that as search. encourages marketers to think of mobile like that…not just a WAP version of a web page.

Misty: are all your local listings up to date, ready for navigation, prodcuts easy to access? then think of advertising things…usability of site in mobile…

12:56: Vanessa: Avinash is right. ubiquity in mobile opens door for a lot of new opportunities. it’s not that new ways of searching will replace google, but it’s just presenting different ways. people don’t think about using some things as searching, but it is….urbanspoon, etc.  Look at where the new opportunities are.

12:57 Sherman and audience thanks panel. It’s over.

Google SEO Report Card Scores Company’s Own SEO Efforts

Wednesday, March 3rd, 2010 by Chris Crum
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Google is looking to improve upon its own internal SEO efforts. The company has created what it calls an "SEO Report Card," designed to improve the user experience and visibility of some of its own properties. The company says it aims to identify potential areas for improvement in Google’s product pages, which could help users find them more easily in search engines, and fix bugs that annoy visitors and hurt the pages’ performance in search engines.

Google is making this report card publicly available though, and that means other businesses and webmasters can study it themselves, and use what they learn to improve their own sites. It may come as a surprise to some, but Google appears to have a great deal of improvement to do when it comes to search engine optimization, the irony of course coming from the fact that Google operates the world’s most dominant search engine.

"Simple steps such as fixing 404s and broken links, simplifying URL choice, and providing easier-to-understand titles and snippets for our pages can benefit both users and search engines," says Google’s Search Quality team. "From the start of the project we also wanted to release the report card publicly so other companies and webmasters could learn from the report, which is filled with dozens of examples taken straight from our products’ pages."

Here’s a quick look at their scoring:

Google's SEO Report Card shows Google search engine optimization efforts

The whole document is about 50 pages (though much of that is graphical), and is available to download in PDF format. Google began by reviewing the main pages of 100 of its different products across a number of common SEO topics, and says it will go deeper into the sites in future versions of the report card.

What do you think about Google’s SEO scores? Do you find the information within the report card helpful?


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